Personal Data Privacy Management Policy

Name: Douro Houses, Imobiliária, Lda. (hereinafter referred to as “Douro Country House”).
Registered office: Quinta da Bouça, Bouça de Baixo, Rua do Souto do Rio 3973, 4690-870 Cinfães.
VAT number: 507 918 113.

 The protection of personal data of natural persons is regulated in Portugal by Law No. 58/2019, of August 8 (“LPDP”) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, (“General Data Protection Regulation” or “GDPR”) which ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Personal data is considered to be any information, of whatever nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, whereby the protection does not cover the data of legal persons.

An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity (for example, the Users’ name associated with the telephone number or e-mail address).

By reading this Privacy Policy, the User is informed about the treatment of personal data carried out by Douro Country House through the website (hereinafter “Website”).

The personal data collected and processed by Douro Country House through the Website identified above will be used for the following purposes:

Douro Country House guarantees the confidentiality of all data provided through the Website.

Although Douro Country House collects and processes data in a secure manner to prevent their loss or manipulation, using the most appropriate techniques for this purpose, it should be noted that the collection of data on open networks does not allow the circulation of personal data in conditions of absolute security, with the risk that they may be accessed and used by unauthorized third parties.

Failure to respond to data marked as mandatory may imply the impossibility of responding to the data subject’s request.

Douro Country House processes Users’ data in the following situations:

The User guarantees that the information provided is true, accurate, complete and up-to-date, and is liable for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation.

In the event that the data provided belongs to a third party, the User guarantees that the User has informed the said third party of the details provided in this document and has obtained their authorization to provide their data to Douro Country House for the purposes indicated.


Douro Country House only processes and stores the Users’ personal data for the period that is necessary or mandatory for the fulfilment of the purposes described above, applying information storage criteria appropriate to each treatment and in line with applicable legal and regulatory obligations.

Douro Country House keeps personal data in its systems in such a way that it is possible to identify the data subjects in accordance with the following criteria:


Further to communications made in compliance with legal and regulatory obligations, the personal data of the Data Subject may be known, in addition to Douro Country House, by:

The Data Subject’s personal data is only shared exclusively for the purposes indicated above, in accordance with the consents that were granted.


The personal data collected will be processed within the European Economic Area. There will be no international data transfers to third countries or international organizations.

If personal data is processed outside the European Economic Area, it will be done with the adoption of adequate safeguards and the required level of protection in accordance with the legislation on personal data protection.


Douro Country House has implemented appropriate technical and organizational security measures to ensure the security of personal data provided by the User, in order to prevent alteration, loss, processing and/or unauthorized access, taking into account the current state of the technology, the nature of the data stored and the risks to which they are exposed.

Personal data is processed with the level of protection legally required to ensure their security and prevent alteration, loss, processing or unauthorized access, taking into account the state of technology, the User being aware and accepting that the security measures on the Internet are not fool proof.

Whenever accessing personal data, Douro Country House undertakes to:

In case Douro Country House subcontracts to other entities the provision of services involving the transfer of personal data, such entities shall be obliged to adopt the necessary technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorized access or any other type of unlawful processing.


 In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification, erasure, limitation on processing, portability, opposition and revocation of consent by requesting it in writing by any of the following means, specifying the right or rights they wish to exercise:


 The Users have the right to file a complaint with the Comissão Nacional de Proteção de Dados (CNPD) in relation to matters concerning the exercise of their rights and the protection of their personal data, through the following webpage


The Website may contain advertising, links or other content that connects or redirects to pages and services of suppliers, advertisers, affiliates, sponsors of Douro Country House and other third parties.

However, Douro Country House does not control the content or links appearing on these pages and is not responsible for the practices used by these pages or Web sites. Douro Country House advises Users to visit the privacy policy of such pages, as well as, their terms and conditions.

Searching or interacting on any other Website, including those that have an external link to the Website, are subject to the terms and conditions of that Website and Douro Country House, in no event, is responsible for such access and use.


Douro Country House reserves the right to revise this Policy at any time it deems appropriate, so it is recommended that Users check the Privacy Policy regularly and/or each time they access the Website.

Updated on 5th May 2024.